Contact Betting Sites Not On Gamstop

Whether you have spotted something that needs updating, want to suggest a bookmaker we should look at, or simply have a question about how offshore betting works, we are happy to hear from you. This page explains the best way to reach our team and what happens once you do.

How to Contact Our Team

Email is the most direct and reliable way to reach us. Every message is read by a real person, and we aim to respond within two working days. When you write in, a few lines of context help us handle your enquiry quickly — let us know what the message is about and which part of the site prompted it.

You can reach us at: [email protected]

What You Can Write to Us About

We receive a wide range of messages and welcome all of them. The most common reasons people get in touch include:

Content questions — If something in our reviews or guides is unclear, or you want more detail on a particular topic such as how offshore bookmakers handle payments or what distinguishes one sportsbook from another, just ask.
Corrections and accuracy — We research and verify our content carefully, but the betting market moves quickly. If you believe something we have published is out of date or inaccurate, please flag it. We take accuracy seriously and will investigate promptly.
Reader suggestions — Have a bookmaker you think belongs on our radar, or a topic you would like us to cover — such as specific sports markets, betting features or payment methods? Reader input genuinely shapes what we work on next.
Partnership and commercial enquiries — If you represent a brand or organisation and would like to discuss how we might work together, please introduce yourself clearly and outline what you have in mind. We will consider all relevant approaches.
Editorial feedback — If you found our content particularly useful, or feel it fell short in some way, we want to know either way. Honest feedback improves the site for everyone.

What Happens After You Email Us

Your message goes directly to our editorial team — not an automated inbox filter. Someone will read it and respond personally. Our standard turnaround is two working days, though during busier periods it may stretch slightly. We do not use auto-replies as a substitute for a proper answer, so if you have not heard back after three working days, a short follow-up is always welcome.

A Note on Our Editorial Standards

Betting Sites Not On Gamstop is an independent comparison site covering non-GamStop betting and casino options for UK adults. Our reviews and rankings are based on research rather than paid placement — commercial relationships with operators do not determine how we rate or order them.

We aim to keep every page accurate, balanced and genuinely useful. Where we have got something wrong, or where the market has moved on since we last reviewed a page, reader messages are often the fastest way we find out. We appreciate every correction, however small.

A Few Things We Cannot Help With

To keep expectations clear, there are a small number of things that fall outside what our team can assist with directly:

Disputes with bookmakers — If you have a complaint about a specific operator, you will need to contact them directly or, where applicable, their licensing authority. We are a comparison site, not an intermediary.
Account or withdrawal issues — These must be handled by the operator concerned. We have no access to any bookmaker's systems or customer records.
Legal advice — We provide general information about how offshore betting operates for UK residents, but nothing on this site constitutes legal or financial advice.

Responsible Gambling

If you or someone you know is concerned about gambling behaviour, please reach out to a dedicated support service. Organisations such as GamCare (gamcare.org.uk) and the National Gambling Helpline offer free, confidential support. You can also contact them if you have questions about self-exclusion tools and how they work. 18+.